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T&C - LITKIDS

1. Introduction

Victor Tango Entertainment Private Limited (“Company” or “we” or “us”), is the owner of the website domain at www.litkids.in (referred as “Platform”)

The Company requests the User (as defined below) to carefully go through these terms & conditions (“Terms of Service” or “Agreement” or “TOS”) prior to accessing the Platform or availing Services (as defined below) using the Platform. If User continues to browse and use the Platform to avail Services, User irrevocably and unconditionally is agreeing to comply with, abide by and be bound by all these obligations as stipulated in this TOS, which together read with our privacy policy; and any other applicable policies referred to herein or made available on the Platform (collectively referred as “Terms and Conditions”). The Terms and Conditions shall govern the Company’s relationship with User in relation to the usage of the Platform. These Terms and Conditions supersede all previous oral, written terms and conditions (if any) communicated to User and shall act as a binding agreement between Company and the User.

The Services consist of an online marketplace and platform through which Teachers may offer Live Classes and prerecorded classes for sale to Parents, and Parents may purchase such Classes for the benefit of their children.

While the company strives to high standard of service and an ethical code of conduct, you acknowledge and agree that : (1) The company is not a party to any agreements entered into between Teachers and Parents, (2) The company only provides certain tools to facilitate the purchase, sale and provision of Classes, (3) Parents contract for classes directly with Teachers (4) The company is not a broker, agent (except as expressly set forth below) or insurer, and (5) The company disclaims all liability for the conduct of Teachers, Parents, or any other Users of the Site or Classes. Different sections of the Site and Terms of Service affect Teachers and Parents differently, so please be sure to read these Terms of Service carefully.

IF YOU DO NOT AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS CAPTURED IN THE TOS, PLEASE DO NOT USE THE PLATFORM OR SERVICES.

2. Definitions

“Company,“ “we,“ “us,“ or “our“ means Victor Tango Entertainment Private Limited including any its subsidiaries and affiliates.

“Service(s)“ means services provided through the Platform, as described in further detail under clause 3 below. The Services provided through the Platform may change from time to time, at the sole discretion of the Company and the User agrees that it shall abide by and be bound by all such changes, if any.

“User” or “You” shall mean any registered user of the Platform, or his/her representatives or affiliates who are registered on the Platform.

3. Updating of terms and conditions

Your use of the Platform is subject to the Terms and Conditions, which may be updated, amended, modified or revised by us from time to time with/without notice to you. To ensure that you are aware of any additions, revisions, amendments or modifications that we may have made to these Terms and Conditions, it is important for you to refer to the Terms and Conditions from time to time. Ignorance by the User to not refer to the Terms and Conditions from time to time, will not be a ground for the User to not comply with, abide by and be bound by the obligations as stipulated in the updated, amended, modified Terms and Conditions.

4. Service(s) provided to users

Company offers its Users with various training courses, workshops, competitions, etc. further elaborated in the Platform (“Services”). The Services may vary as per the course which you have opted.

5. Eligibility

Persons who are “competent/capable” of contracting within the meaning of the Indian Contract Act, 1872 shall be eligible to register for the application and all Our products or Services. Persons who are minors, un-discharged insolvents etc. are not eligible to register for Our products or Services. As a minor if You wish to use Our products or Services, such use shall be made available to You by Your legal guardian or parents, who has agreed to these TOS. In the event, a minor utilizes the Application/Website/Services, it is assumed that he/she has obtained the consent of the legal guardian or parents and such use is made available by the legal guardian or parents. The Company will not be responsible for any consequence that arises as a result of misuse of any kind of Our application or any of Our products or Services that may occur by virtue of any person including a minor registering for the Services/products provided. By using the products or Services, You warrant that all the data provided by You is accurate and complete and that student using the Application has obtained the consent of parent/legal guardian (in case of minors). The Company reserves the right to terminate Your subscription and / or refuse to provide You with access to the products or Services if it is discovered that You are under the age of 18 (eighteen) years and the consent to use the products or Services is not made by Your parent/legal guardian/ representative or any information provided by You is inaccurate. You acknowledge that the Company does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification. Any persons under the age of 18 (eighteen) should seek the consent of their parents/legal guardians before providing any Information about themselves or their parents and other family members on the Application.

6. User account registration

User who are at least 18 years of age and are not un-discharged or insolvents, may create an account and purchase the Services. Any purchase of Services by anyone under 18 is expressly prohibited and by doing so you represent and warrant that you are 18 years or older. In order to use the Platform, you have to create an account (“Account”) and in order to avail Services, you need to subscribe to a course which are made available to the User in the Platform (“Course”). However, if in case Services need to be availed by any minor, parents/guardian of such minor shall create an Account on behalf of such minor and shall be severally responsible for the acts and omissions of such minor.

You can also create Account by logging into your account with certain third-party social networking websites (“SNS”) including Google, Facebook etc. “Third- Party Account”, via our Platform, as described below:

I. As part of the functionality of the Platform, you may link your Account with Third Party Accounts, by either: (i) providing your Third-Party Account login information to Platform; or (ii) allowing Platform to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account -login information to Platform and/or grant Platform access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach of any of the terms and conditions that govern your use of the Third-Party Account and without obligating Company to pay any fees or making Company subject to any usage limitations imposed by such third party service providers.

II. By granting Company access to any Third-Party Account, you understand that the Company will access, make available and store (if applicable) any content that you have provided to and stored in your Third-Party Account, so that it is available on and through the Platform. Unless otherwise specified in these TOS, all SNS Content, if any, will be considered to be User’s data for all purposes of these TOS. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personal information that you post to your Third-Party Account will be available on and through your Platform.

III. Please note that if a Third- Party Account becomes unavailable, or User’s access to such Third-Party Account is terminated by the third-party service provider, then SNS Content will no longer be available on and through the Platform. You have the ability to disable the connection between your Account and your Third-Party Accounts, at any time, by accessing the “Settings” section of the Platform and Application. However, under such circumstances, the Services may be discontinued by the Company, at its sole discretion.

IV. Please note that your relationship with any third- party service providers associated with your third- party accounts is governed solely by your agreement(s) with such third- party service providers. Company makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement and Company is not responsible for any SNS Content.

7. Platform license

Subject to your compliance with the TOS, Company grants you a limited, non-exclusive, non-transferable license: (i) to view, download and print any content of Platform solely for your personal use and non-commercial purposes; and (ii) to access, modify, edit and download any content, to which you are permitted access solely for your personal use and non-commercial purposes. Under no circumstances, you have a right to sub-license/ transfer the license rights granted herein.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Platform and Services, except as expressly permitted in the TOS. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Company or its licensors, except for the licenses and rights expressly granted in the TOS. The Platform and the intellectual property rights vested therein is and shall always be owned by the Company.

8. Recording of classes

Classes that take place through the platform are automatically recorded by the company (“Class Recordings”). We value student and Teacher privacy, and our use of Class Recordings is extremely limited. Specifically, Class Recordings are made available only to the Teacher providing the Class in question, in order to allow them to (1) provide a viewable copy to students who missed the Class, or who wish to review the Class, for their personal educational purposes; and (2) review the Class Recording personally in order to improve their Classes. Please note that in some cases, Classes are taught by a Teacher that is actually an organization, group, or team of instructors. In such cases, Class Recordings may be accessed by the organization, and access would not necessarily be limited to a single individual instructor. In addition, the company may use Class Recordings to provide feedback to Teachers, to improve our Services, for customer support, and for compliance purposes. The company retains Class Recordings for six months after the date of the applicable Class, subject to our Privacy Policy after which they are deleted. Notwithstanding the foregoing, The company will also delete Class Recordings earlier than six months under the following circumstances: (a) upon the request of a Parent for the deletion of their child’s personally identifiable information, or (b) upon the reasonable determination of the company that a Class Recording should be removed to protect the privacy of certain Users or because of violations of these Terms of Service. We will not use Class Recordings containing images of you (or your children) for promotional or any other purposes without your express written consent. By using the services, you consent to you and/or your child appearing in Class Recordings for the limited purposes set forth above.

9. Fees

The usage of the Platform is free of cost and the Company is not charging any fees for usage of Platform. However, Users shall be liable to pay fees for the Course which User desires to subscribe (“Fees”) or for any paid services of the platform.

Payment against fees can be made online through credit Card/internet banking etc. or any mode of payment which is made available to the User in the Platform.

Each Parent agrees to pay all applicable fees for Classes. shall be responsible for all taxes associated with the Services. Parent hereby authorizes the company to bill Parent’s payment instrument upon confirmation of a purchase, and Parent further agrees to pay any charges so incurred. If Parent disputes any charges you must let the company know within sixty (60) days after the date that the company charges you.

The company will transfer the Fees to Teacher’s account for each sale of a Class (or set of Classes, as applicable) to a Parent within a reasonable period of time, minus agreed services fees charged by the company. In case of the live classes the company has discretion to act on behalf of the Parent, and to not transfer the course Fees to Teacher, if Parent reports that the Classes were not provided or adequately completed. This may include but is not limited to circumstances where a Teacher did not arrive for a Class or a Class was of insufficient quality. The company will independently review such cases, seeking input from the Parent and/or the Teacher, and may decide at its sole discretion to issue a refund to the Parent

Each Teacher appoints the company as the Teacher’s limited payment collection agent solely for the purpose of accepting the course Fees from Parent. Each User agrees that payment of course fees by a Parent to the company, as that Teacher’s limited payment collection agent, shall be considered the same as a payment made directly by such Parent to the relevant Teacher and the Teacher will provide the relevant Classes to the Parent, as outlined on the Site, as if the Teacher had received payment directly. The Company., as limited payment collection agent for the Teacher, agrees to facilitate the payment of any course Fees (less the Company Fee) for Classes pursuant to these Terms of Service unless otherwise agreed the Company and the Teacher. In the event that the Company does not remit such amounts, the Teacher will have recourse only against the Company.

10. Use of your information and content and other content displayed on the platform

If You create, transmit, submit, display or otherwise make available any information while using the Services, you may provide only information that you own or have the right to use. We may only use the information you provide as permitted by our Privacy Policy and applicable law. For example, we will never share your personally identifiable information without your prior permission. Please closely review our Privacy Policy for more information regarding how we use and disclose your personal information. Our Privacy Policy is hereby incorporated into these Terms of Service by this reference.

We reserve the right to maintain, delete or destroy all information and materials posted or uploaded through the Services, pursuant to our internal record retention and/or destruction policies. We (may/may not) make use of third-party cloud services providers or use our own service infrastructure for hosting the servers and databases. While we make commercially reasonable efforts to ensure that the data stored on our servers is persistent and always available to the User, we will not be responsible in the event of failure of the third-party servers or any other factors outside our reasonable control that may cause the User’s data to be permanently deleted, irretrievable, or temporarily inaccessible.

You acknowledge and agree that while availing Services, the User shall have interactive sessions with Company’s instructors (“Sessions”) and Sessions shall be recorded and stored by Company. However, the recordings of Sessions shall be made available to User Instructors or any Company’s representatives. Company shall have the right to use such recordings of Session for internal purpose and for enhancing the quality of the Services.

You acknowledge and agree that we may preserve your information and may also disclose your related information if required to do so by law; or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these TOS; (c) respond to claims that any of your usage of the Platform violates the rights of third parties; (d) detect, prevent, or otherwise address fraud, security or technical issues; or (e) protect the rights, property, or personal safety of the Platform, its users, or the public.

11. Third party services

The Company shall provide Users to connect with third party service providers. The Company is not responsible for, and does not endorse, any third-party services mentioned on the Platform. It is hereby stated that Company shall in no way be responsible for any acts or omissions of third parties. Any transaction, dealings or communication otherwise that the User may have with such third parties are at the User’s own risk and we make no warranties, express or implied regarding the quality or suitability of the services or products of such third-party vendors.

12. Rules and conduct

As a condition of use, you promise not to use the Services for any purpose that is prohibited by the TOS; or other rules or policies implemented by us from time to time; or in violation of any applicable laws. The Services (including, without limitation) is provided only for your own personal and non-commercial use.

By way of example, and not as a limitation, you shall not (and shall not permit any third party to) take any action that: (i) would constitute a violation of any applicable law, rule or regulation; (ii) infringes on any intellectual property or other right of any other person or entity; (iii) is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortuous, obscene, offensive, or profane; or (iv) impersonates any person or entity. The Company reserves the right to disable any Account from the Platform at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities; or if Company is concerned that You may have violated the Terms of Service), or for no reason at all with or without notice to the User/Users.

Additionally, you shall not share any information that: (i) may be harmful to minors or children below the age of 18 (eighteen) years; (ii) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation; and (iii) is invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; (iv) harms minors in any manner; (v) infringes any patent, trademark, copyright or other proprietary rights; (vi) violates any laws for time being; and (vii) impersonate any person.

Furthermore, you shall not (directly or indirectly): (i) take any action that imposes or may impose an unreasonable or disproportionately large load on Company’s (or its third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Platform or any activities conducted on the Platform; (iii) bypass any measures we may use to prevent or restrict access to the Platform (or parts thereof); (iv) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Platform, except to the limited extent applicable laws specifically prohibit such restriction; (v) modify, translate, or otherwise create derivative works of any part of the Platform; or (vi) copy, rent, lease, distribute, or otherwise transfer any or all of the rights that you receive hereunder.

13. Alerts provided by the company

The Company provides you with multiple automatic alerts while providing Services.

You understand and agree that any alerts provided to you through the Platform may be delayed or prevented by a variety of factors. We will do our best to provide alerts in a timely manner with accurate information. However, we neither guarantee the delivery nor the accuracy of the content of any alert. You also agree that we shall not be liable for any delays, failure to deliver, or misdirected delivery of any alert; for any errors in the content of an alert; or for any actions taken or not taken by you or any third party in reliance on an alert.

14. Contact you

You agree that we may contact you through telephone, email, SMS, or any other means of communication for the purpose of:

I. Informing you about our services or products, which you are interested in;

II. Enquiring about your interest to subscribe or purchase any of our existing products or services for which you have expressed interest;

III. Obtaining feedback in relation to Platform or our Services;

IV. Obtaining feedback in relation to any other Users listed on the Platform;

V. Resolving any complaints, information, or queries related to Services and Platform; and

VI. You agree to provide your fullest cooperation further to such communication by Company.

15. Profile ownership and editing rights

We ensure easy access to the Users by providing a tool to update your profile information. We reserve the right to moderate the changes or updates requested by you and we shall take an independent decision whether to publish or reject the requests submitted for the respective changes or updates in your profile. You hereby represent and warrant that you are fully entitled, under applicable law, to provide information as part of your profile or otherwise while using our Services, and that no such information breaches any third-party rights, including intellectual property rights and applicable data protection laws. Upon becoming aware of a breach of the foregoing representation, we may modify or delete parts of your profile information at our sole discretion with or without notice to you.

16. Rights and obligation relating to the usage of the platform

Users shall be prohibited from carrying out the any illegal acts in the Platform including but not limited to acts mentioned below:

I. violating or attempting to violate the integrity or security of the Platform;

II. transmitting any information on or through the Platform that is disruptive or competitive to the provision of our Services;

III. intentionally submitting on the Platform any incomplete, false or inaccurate information;

IV. making any unsolicited communications to other Users;

V. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Platform;

VI. circumventing or disabling any digital rights management, usage rules, or other security features of the Platform.

VII. Any unlawful activities in the Platform which are prohibited by laws of India.

The Company shall, upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned above, be entitled to disable such information that is in contravention of this Clause. We shall also be entitled to preserve such information and associated records for at least 90 (ninety) days for production to governmental authorities for investigation purposes.

In case of non-compliance with any applicable laws, rules or regulations, or the Agreement (including the Privacy Policy) by a User, we shall have the right to immediately terminate your access or usage rights to the Platform and Services and to remove non-compliant information from the Platform.

We may disclose or transfer User-generated information to our affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. In accordance with the applicable laws, we shall transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by us, only if such transfer is necessary for the performance of the lawful contract between Company or any person on its behalf and the User or where the User has consented to data transfer.

17. Company and user materials

While rendering Services, Company directly or through its representatives, may provide Users with certain materials relevant to the Course, which may be in the form of audio, video, written and oral content (“Company Materials”). Company Materials shall be the exclusive property of the Company. User hereby agrees and acknowledges that he/she shall ensure that the Company Materials are not shared with any third party, without Company’s written consent and any breach of such nature shall cause financial and irreparable injury to Company. Company hereby provides User with a non-exclusive, non-transferable, non-sublicensable, limited license to use the Company Materials solely for its personal purpose and not for any commercial use. While availing Services, User may submit various materials to Company in the form of audio/video/written (“User Materials”). User hereby provides Company with an exclusive, transferrable, perpetual and irrevocable license to use the User Materials for its use. User hereby agrees and acknowledges that User Materials shall not infringe any intellectual property rights of third party and shall be responsible for any claims arising out of any infringement or violation.

18. Support

The Company offers email-based and online support tools. You may access support resources or contact our support by emailing at litkidsindia@gmail.com. In some regions or associated with certain partners, we may direct you to obtain support from third party service providers. The Company does not make any promises regarding how quickly we will respond to your request for support, or that we will be able to fix any problems, which you may be having. Any suggestions by Company regarding use of the Services shall not be construed as a warranty.

19. Termination

We may terminate your usage of the Platform at any time for any reason, including breach of the Terms and Conditions. We have the right (but not the obligation) to refuse to grant access to Platform. Except for the rights and license granted in these terms, we reserve all other rights and grant no other rights or licenses, implied or otherwise.

Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Platform under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages and other material kept on the Platform by such User. All provisions of the TOS, which by their nature should survive termination, shall survive termination, including, without limitation, warranty disclaimers, indemnity and limitations of liability.

20. Disclaimer

The service (including, without limitation, any content) is provided “as is” and “as available” and is without warranty of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. The company and service provider (including) its directors, employees, agents, suppliers, sponsors and partners do not warrant that: (a) the service will be secure or available at any particular time or location; (b) any defects or errors will be corrected; (c) any content or software available at or through the service is free of viruses or other harmful components; or (d) the results of using the service will meet your requirements. Your use of the service is solely at your own risk. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

You understand and acknowledge that you may be required to carry out physical activities as per the demonstrations provided through the courses, videos and workshops on the platform. We hereby disclaim any form of liability arising out of any injury or disability or any incapacitation caused to you on account of carrying out such physical activities and you explicitly agree that you shall not have any rights to make any claim against us for such injury/losses.

You agree and understand that as part of the courses, videos, workshops or other material that may be made available on the platform you may be required to undertake physical activities as demonstrated through the courses, videos and the workshops on the platform. Victor Tango Entertainment Pvt. Ltd. shall not be responsible and will not accept any liability for any disabilities, injuries or incapacitation or any other harm caused to you on account of your participation in the course and on account of following the instructions pursuant to the videos or workshops on the platform. Victor Tango Entertainment Pvt. Ltd.  shall further not be responsible for death of any participant which may be attributed either directly or indirectly on account of your participation in the courses as offered by Victor Tango Entertainment Pvt. Ltd.  on the platform. Victor Tango Entertainment Pvt. Ltd.  will also not be liable or responsible for any losses (whether direct or indirect or consequential or incidental) or any damages suffered by you on account of your participation in the courses offered on the platform.

21. Indemnification

You shall defend, indemnify, and hold harmless the Company, its affiliates/subsidiaries/joint venture partners and each of its, and its affiliates’/subsidiaries/joint venture partners’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to (i) your use or misuse of, or access to, the Services and Platform; or (ii) your violation of the Terms and Conditions; or any applicable law, contract, policy, regulation or other obligation. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in connection therewith.

22. Limitation of liability

To the fullest extent permitted by law, in no event shall company (including its directors, employees, agents, sponsors, partners, suppliers, content providers, licensors or resellers,) be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the services (i) for any lost profits, data loss, loss of goodwill or opportunity, or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever, (ii) for your reliance on the services (iii) for any direct damages in excess (in the aggregate) of the INR 1000/- (iv) for any matter beyond its or their reasonable control, even if company has been advised of the possibility of any of the aforementioned damages.

23. Exemptions to liability of company

You further agree and confirm that Company shall not be responsible, in any manner whatsoever, for any delay/unavailability of Services or failure to meet its obligations under the Terms and Conditions, which may be caused, directly or indirectly, due to:

I. your failure to cooperate;

II. your unavailability and/or unresponsiveness;

III. your failure to provide accurate and complete information;

IV. your failure to provide or facilitate the submission of User Materials in timely manner;

V. any event beyond Company’s reasonable control.

24. Governing law

This Agreement shall be governed by and construed in accordance with the laws of India without regard to the conflict of law provisions thereof. All claims, differences and disputes arising under or in connection with or in relation thereto the Platform or Services, the TOS or any transactions entered into on or through the Platform or Services shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra, India and you hereby accede to and accept the jurisdiction of such courts.

25. Miscellaneous

I. The Terms and Conditions are the entire agreement and understanding between you and Company with respect to the Services and usage of Platform.

II. If any provision of the Terms and Conditions are found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms and Conditions will otherwise remain in full force and effect and enforceable.

III. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder

IV. The Terms and Conditions are personal to you, and are not assignable or transferable by you except with Company’s prior written consent. Company may assign, transfer or delegate any of its rights and obligations hereunder without any consent.

V. No agency, partnership, joint venture, or employment relationship is created as a result of the Terms and Conditions and neither party has any authority of any kind to bind the other in any respect. All notices under the Terms and Conditions will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or two days after it is sent, if sent for next day delivery by recognized overnight delivery service.

26. Grievance redressal mechanism

Any discrepancies or grievances regarding content and or comment or breach of the Terms and Conditions shall be taken up with the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to

Attention: Grievance Officer

Email ID: litkidsindia@gmail.com

27. Contact

If you have any questions regarding the Services or usage of the Platform, please contact Company at litkidsindia@gmail.com . Please note that for the purpose of validation, you shall be required to provide information (including, but not limited to contact number or registered mobile number, etc.) for the purpose of validation and taking your service request

Privacy Policy

This privacy policy has been drafted and published in accordance with the information technology act 2000; the information technology (amendment) act 2008; and the information technology (reasonable security practices and procedures and sensitive personal data or information) rules 2011. This privacy policy constitutes a legal agreement between you, as a user of the platform and us, as the owner of the platform. You must be a natural person who is at least 18 years of age.

1. Introduction and applicability of the privacy policy

We are strongly committed to respecting your online privacy and recognize the need for appropriate protection and management of any personal information collected and/or collated by us.

The purpose of this Privacy Policy is to ensure that there is an intact charter to collect, use and protect any personal and/or sensitive data collected by us. This Policy defines our procedure for collection, usage, processing, disclosure and protection of any information obtained by us through the Platform.

2. Disclaimer

Please be advised that any Information (as defined herein below) procured by us, shall be:

a. processed fairly and lawfully for rendering the Services (as defined in Terms of Service);

b. obtained only for specified and lawful purposes, and not be used in any manner which is against the law or policy in force in India (“Applicable Law”);

c. adequate, relevant and not excessive in relation to the purpose for which it is required;

d. able to be reviewed by the User, from time to time and updated-if need arises; and

e. not kept longer than for the time which it is required or the purpose for which it is required or as required by the applicable law.

We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any data, if the same is either (a) required for sharing your information for legitimate purposes; or (b) was affected through no fault, act, or omission of the company.

By using the services, you explicitly accept, without limitation or qualification, the collection, use and transfer of the data in the manner described herein.

Please read this privacy policy carefully as it affects your rights and liabilities under law.

3. Your consent

Please note that by providing the Information (as enumerated upon herein below), you provide your consent and authorize us to collect, use or disclose such Information for the business and research purposes and as stated in this Privacy Policy, the Terms of Service and as permitted or required by applicable law. Moreover, you understand and hereby consent that this Information may be transferred to any third party user for the purpose of providing services through the Platform or to any third-party providers for rendering Services (as defined in the Terms of Service), any jointly developed or marketed services, payment processing, order fulfilment, customer services, data analysis, information technology services and such other services which enable us to provide Services through the Platform.

This Privacy Policy shall be enforceable against you in the same manner as any other written agreement. By visiting or accessing the Platform and voluntarily providing us with Information (including Personal Data), you are consenting to our use of Information, in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may refuse or withdraw your consent any time, or alternatively choose to not provide us with any Personal Information. Under such circumstances, we may be unable to render Services.

Such an intimation to withdraw your consent can be send to litkidsindia@gmail.com

4. Types of information collected by us:

“Personal Data” means and includes any Information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, age or any other relevant material provided by a User, including but not limited to information gathered through availing Services, communications with the instructors. It shall also cover information of User’s care person details (name, age, gender, mobile number, relationship with the User).

“Technical Information” means and includes any Information gathered through various technologies that may employ cookies, web beacons, or similar technologies to automatically record certain information from your device through which you use the Platform. This technical information may include your Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), referring or exit pages, clickstream data, operating system. This data includes usage information and user statistics.

“Locational Information” shall mean and include the information obtained through GPS or other means, such as the geographical location of the User.

“Non-Personal Information”

a. “Information through use of our service” means and includes information which is shared with us to avail our Services including but not limited to chats with instructors, Company’s representatives etc.

b. “Non-Personal Information” means and includes any information that does not reveal your specific identity, such as, browser information, information collected through Cookies (as defined below), pixel tags and other technologies, demographic information, etc. As is true with most websites, our Company gathers some information automatically when you visit the Platform. When you use the Platform, we may collect certain information about your computer or mobile to facilitate, evaluate and verify your use of the Platform. For example, we may store environmental variables, such as browser type, operating system, speed of the central processing unit (CPU), referring or exit web pages, click patterns and the internet protocol (IP) address of your computer. This information is generally collected in aggregate form, without identifying any user individually.

(The Personal Data, Technical Information, Locational Information and Non-Personal Information are collectively referred to as “Information).

5. Purpose of collection and usage of this information:

The data collected by us shall be used for availing our Platform and utilised for other functions including but not limited to:

a. to render Services (as defined in the Terms of Service);

b. maintaining the Platform;

c. to evaluate the quality and competence of our personnel;

d. to resolve any complaints, you may have and ensure that you receive the highest quality of Services;

e. notifying you about changes to our Platform;

f. allowing you to participate in interactive features of our Platform when You choose to do so;

g. providing analysis or valuable information so that we can improve the Platform;

h. monitoring the usage of the Platform;

i. detecting, preventing and addressing technical issues;

j. occasionally LITKIDS will send email notices or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen

Business or Research Purposes: The Information saved and except Personal Information, is used for business or research purposes, including improving and customizing the Platform for ease of use and the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or surveys.

Aggregating Information / Anonymized data: We may aggregate Information and analyse it in a manner to further accentuate the level of services that we offer to our customers. This Information includes average number of Users of the Platform, the average clicks of the services/, the features used, the response rate, etc. and other such statistics regarding groups or individuals. In doing so, we shall not be making disclosures of any Personal Information as defined above.

6. Disclosure and sharing of information:

We do not rent, sell or disclose or share any Information that we collect from you, with third parties, save and except in order to provide you with the Services in accordance with the Privacy Policy and as per the procedure prescribed by law and in compliance with our legal obligations. We may share your Information in circumstances and for the purposes as specified hereunder:

a. We shall share the information to the third-party service providers/ vendors, to provide you with the Services.

b. When compelled by law: We may disclose any Information provided by you on the Platform as may be deemed to be necessary or appropriate:

I. under applicable law, including laws outside your country of residence;

II. to comply with legal process;

III. to respond to requests from public and government authorities including public and government authorities including public and government authorities outside your country of residence;

IV. to protect our operations or those of any of our affiliates;

V. to protect our rights, privacy, safety or property, and/that of our affiliates, you or others;

VI. to allow us to pursue available remedies or limit the damages that we may sustain; or

VII. to protect against legal liability;

VIII. to protect the personal safety of Users of the Platform;

IX. to prevent or investigate possible wrongdoing in connection with the Platform.

X. Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.

c. Merger or Acquisition: We may share Information upon merger or acquisition of Company with another company. We shall transmit and transfer the Information upon acquisition or merger of Company with another company;

d. With our service providers: We may share Information with other service providers on a need to know basis, subject to obligations of confidentiality for provision of Services. We hereby clarify that Company works with institutions, vendors, partners, advertisers, and other service providers, including (but not limited) to those who provide products or services such as contact Information verification, website hosting, data analysis, providing infrastructure, information technology services, auditing services and other similar services, in different industries and categories of business by virtue of lawful contracts instituted between such third parties and Company to improve our product and services. Accordingly, we may share your Information with such service provider in order to provide you with Services;

e. Employees /Agents of Company: We follow a strict confidentiality policy with regard to disclosure of confidential information to our employees or other personnel. There may be situations, where we may disclose the confidential information only to those of our employees and other personnel on a need to know basis. Any breach of confidential information by the employees, personnel within the Company is dealt with stringently by us.

Except for the Information disclosed pursuant to sub-clause (a), (b), (c), (d) and (e) of Clause 6.1 above, Company may share Information, if you authorize us to do so.

7. Transfer of information

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we may transfer the data to India to process the Information.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your data will take place to an organization or a country unless there are adequate controls in place including the security of your data.

8. Your rights

You retain several rights in relation to your Personal Information as provided under applicable law. These may include the rights to:

a. access, confirm, and review Personal Information you may have provided;

b. correct Personal Information that may be inaccurate or irrelevant;

c. deletion and erasure of your Personal Information from the publicly available pages of the Platform;

d. receive Personal Information we hold about you in a portable format;

e. object to or restrict any form of processing you may not be comfortable with;

In order to exercise these rights, please contact us on ______________________.

9. Children’s privacy

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Control the collection or use of the information

If you have any reservations, constraints or apprehensions regarding the access to, collection, storage, or any other use of the Information which you have provided to us, you may withdraw your consent in the manner as set out in Clause 3.3 above.

11. Retention of information

All Information provided by you, save and except upon withdrawal or termination, shall be retained in locations outside the direct control of Company (for instance, on servers or databases co-locates with hosting providers). We will delete Information based on a request received from you within a reasonable period and latest within 90 (ninety) days of receiving a deletion request. However, we may retain such portion of Information and for such periods as may be required under Applicable Law. Notwithstanding anything contained herein, Company may retain data after account deletion for reasons including but limited to the following purposes: If there is an unresolved issue relating to your account, or an unresolved claim or dispute; If we are required to by applicable law; and/or in aggregated and/or anonymized form; or Company may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing Users’ safety and security.

12. Cookies and other tracking technologies

Our Platform may utilize “cookies” and other Technical Information. “Cookies” are a small text file consisting of alphanumeric numbers used to collect the Information about Platform activity. The Technical Information helps us analyse web traffic and helps you by customizing the Platform to your preferences. Cookies in no way gives us access to your computer or mobile device. In relation to Cookies, you can deny access to the installation of the Cookies by modifying the settings on your web browser, however, this may prevent you from taking full advantage of the Platform.

Our use of Cookies and Technical Information allows us to improve Platform and your experience of Platform and Services. We may also analyse Technical Information that does not contain Personal Information for trends and statistics.

13. Links

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website

14. Alerts

We may alert you by email or phone to inform you about new service offerings or other information which we feel might be useful for you.

15. Third party services

We may use your Information to send you promotional Information about third parties which, we think you may find interesting, if you tell us that you wish this to happen. We shall not be responsible for any disclosure of Information due to unauthorized third party access or other acts of third parties or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our negligence or willful default.

16. Data security

We use certain physical, managerial, technical or operational safeguards as per industry standards and established best practices to protect the Information we collect. We use reasonable security practices and procedures and use secure servers as mandated under applicable laws for the protection of your Information. We review our Information collection, storage, and processing practices, including physical security measures to guard against unauthorized access to systems. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to us over the internet. You accept the inherent security implications of data transmission over the internet and the internet cannot always be guaranteed as completely secure. Therefore, your use of the Platform will be at your own risk. If you have any concerns, please feel free to contact us on litkidsindia@gmail.com

17. Changes and updates to policy

We may modify or revise the Privacy Policy from time to time and shall accordingly notify you of any changes to the Privacy Policy by posting the revised Privacy Policy on the Platform with an updated date of revision. We shall endeavour to review, revise, update, modify, amend or correct the Privacy Policy on a regular and routine basis, especially whenever a significant update is made to the technology employed by us. You must periodically review the Privacy Policy for the latest information on our privacy practices. In the event you continue to use the Platform and our services after any update in the Privacy Policy, your use of the Platform shall be subject to such updated privacy policy.

18. Miscellaneous

The invalidity or unenforceability of any part of this privacy policy shall not prejudice or affect the validity or enforceability of the remainder of this privacy policy. This privacy policy does not apply to any information other than the information collected by us through the platform. This privacy policy shall be inapplicable to any unsolicited information you provide us through the platform or through any other means. All unsolicited information shall be deemed to be non-confidential and we shall be free to use and/ or disclose such unsolicited information without any limitations. The rights and remedies available under this policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. Rights under this policy may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.

19. Governing laws and jurisdiction

This Privacy Policy, our Services and the use of it is governed by the laws of India and the courts in Mumbai, Maharashtra, India shall have exclusive jurisdiction over any disputes connected to our Platform or the Services.

20. Your acceptance of the privacy policy

BY USING OR VISITING THIS PLATFORM, YOU SIGNIFY YOUR AGREEMENT OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, PLEASE DO NOT USE THIS PLATFORM OR SERVICES

 

 

CODE OF CONDUCT

Teachers must offer classes only on the subject that they have an appropriate background and expertise.

Be professional & Punctual – everyone be on time, be prepared and treat everyone in the class with respect and help make the learning process interesting through participation

Be prompt in responding to anyone’s query

All communication both online and offline must be professional and ethical

Treat everyone including the staff member of LITKDS with respect.

All associate members specially the teachers are required to remain very thoughtful and professional on any of the social media platform and online in general

No bullying or name shaming either during class, or online or offline toward any of the members including teachers, parents, kids and LITKID staff will be tolerated

Dress in a manner appropriate for class to help create a safe and comfortable environment for all learners and the teacher. Always show up for class fully clothed (shirts required).

Let’s create a safe, heathy, positive and welcome platform for kids/learners from everywhere.

Feel free to ask question anytime to LITKIDS staff or teachers

Keep your personal information private and don’t ask others to share personal information (e.g., email address, mailing address, phone number, gamer tags, etc.).

We invite Members from all backgrounds, beliefs, and locations and are committed to creating a safe space for our users across all pillars of diversity.

We are open to feedbacks and positive inputs to make this platform better. When something goes wrong, whether it’s a technical glitch, an email without a response, or something else, we ask that you share feedback in a constructive way.

We will respond as promptly as possible to questions and issues that arise. We appreciate your patience.

Class Content

Please make sure that the content of the classes is secular, objective and age appropriate

Sensitive and high risk topics like mental health, medicine, nutrition diet, sex education etc. are not allowed on the platform, or are subject to higher scrutiny, because of their sensitive or potentially controversial nature. Please do not run an classes on sensitive topic without prior approval of the LITKIDS team in written.

If your class incudes role play (we do understand that importance of the same in teaching some topic/ subjects) please make sure that they are positive, uplifting and bright does not impact the kid in any negative way